Customer service in logistics is significant to building an effective supply chain. After all, it’s the customers who are on the receiving end of your products and get the opportunity to use them. It’s from experience that customers determine a company’s reputation and how it stands out against the competition.The importance of customer service as a key ...
Intermodal freight transportation is a combination of different transportation modes such as rail, ocean, and trucking, to move goods from the shipper to the shipment’s final destination. The freight is moved in a container or vehicle without handling the freight when changing modes. Shippers usually use intermodal transportation to move freight over di ...
Multiple transportation and shipping methods are available to shippers today. However, one shipping mode is often not enough to move your freight to its destination. Maybe your goods are going a long way from another part of the world by ship or aircraft. In such a case the freight must be moved by road, air, and sea to reach its destination. As a resul ...
A third-party logistics (3PL) company is an external supplier that performs all or part of a company’s supply chain management. Many 3PLs offer a wide range of services, such as inbound freight, outbound freight, freight consolidation, warehousing, distribution, and order fulfillment. Over the past decade, a significant number of 3PLs have entered the m ...
The recent e-commerce explosion is increasing the value of the supply chain; thus, companies have been compelled to implement new techniques and tools to adapt to the omnichannel environment and remain competitive.Keep in mind that in e-commerce, a sale isn't considered as completed until the customer has the product in their hands. To accomplish this, ...
The logistics and supply chain is continually evolving in ways to get materials and products from origin to destination more quickly and more efficiently. What ongoing trends do we expect to see continue through 2023 and into he future? Let’s take a look. 1. Warehouse Simulation Simulation, which uses digital twin technology, raises the competitiven ...
